DISCLAIMER POLICY
1. General Disclaimer
The information, content, products, services, offers, and promotional materials displayed on the Stationery Venue website are provided for general informational and commercial purposes only.
While we make reasonable efforts to ensure accuracy and reliability, Stationery Venue does not warrant or guarantee that all information on the website will be free from errors, uninterrupted, or current at all times.
2. Product & Service Disclaimer
Stationery Venue strives to display accurate product descriptions, images, pricing, and availability. However:
- Product images are for illustrative and reference purposes only. Actual products may vary slightly in color, appearance, or packaging due to photography, screen settings, or manufacturer updates.
- Such minor variations do not constitute defects or grounds for return unless the product is materially different from what was ordered.
- Prices, specifications, availability, and offers are subject to change without prior notice.
- In case of any discrepancy, the final order confirmation and tax invoice shall prevail.
- Nothing on this website limits or overrides your statutory rights under applicable consumer protection laws.
3. Website Availability & Technical Disclaimer
Access to the website may be temporarily interrupted due to maintenance, upgrades, technical issues, network failures, or events beyond reasonable control.
Stationery Venue shall not be liable for any inconvenience or loss arising solely from such temporary unavailability, except where liability cannot be excluded under applicable law.
4. Third-Party Links, Ads & Cross-Promotion Disclaimer
4.1 Platforms Owned by the Same Legal Entity
Stationery Venue may display promotional content or links to other platforms owned and operated by Warranty N Support Internet Private Limited, including but not limited to Warranty N Support, Destination To Plan, Destination & More, and Posterika.
When accessing such platforms, users will be subject to their respective terms, policies, and conditions. Cross-platform promotions are provided for informational or promotional purposes only and do not imply joint liability unless expressly stated.
4.2 Third-Party Advertisements (Present or Future)
Stationery Venue may display advertisements or promotional content of third-party companies.
- Stationery Venue does not endorse, warrant, or guarantee the products, services, claims, or representations of such third parties.
- Any interaction or transaction with third-party advertisers is solely between the user and the third party.
- Stationery Venue shall not be responsible for disputes, losses, or damages arising from third-party dealings.
- Users are encouraged to exercise independent judgment and due diligence.
5. No Agency / Official Communication Disclaimer
Stationery Venue has not appointed any agents, resellers, or intermediaries to collect payments or sell products outside its official channels.
Official Communication Channels Only:
- Website: www.stationeryvenue.com
- Email: Communications sent only from email addresses ending with @stationeryvenue.com
Stationery Venue does not authorize sales or payment requests via personal phone numbers, WhatsApp, Telegram, or unofficial social media messages.
For detailed guidance on identifying fraudulent communications, please refer to our Anti-Phishing Alert Policy.
6. Limitation of Liability
To the fullest extent permitted under applicable Indian laws, Warranty N Support Internet Private Limited shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profit, data, or business opportunity, arising from the use of the website or reliance on its content.
Statutory Carve-Out
This limitation does not apply to liability arising from:
- Defective products
- Fraudulent or misleading representations
- Unfair trade practices
- Any obligation that cannot be excluded under the Consumer Protection Act, 2019 or other applicable laws
7. User Responsibility & Due Diligence
Users are advised to:
- Verify product specifications before purchase
- Review all applicable policies (Terms & Conditions, Cancellation Policy, Returns Policy, Refunds Policy)
- Maintain records of orders, invoices, and communications
- Report suspicious activity or fraudulent communications immediately
Use of the website is at the user's own discretion and responsibility.
8. Data Protection & Privacy Disclaimer
Stationery Venue implements reasonable security practices in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Please refer to our Privacy Policy for detailed information on data collection, usage, and protection.
The company shall not be liable for misuse of data caused by unauthorized third-party access, cyber incidents, or events beyond reasonable control, except where liability cannot be excluded under applicable law.
9. Pricing Errors & Technical Glitches
In the event of a pricing error, system malfunction, or technical glitch:
- Stationery Venue reserves the right to cancel affected orders.
- Customers will be informed and offered the option to:
- Proceed at the correct price, or
- Receive a full refund.
This does not affect statutory consumer rights.
10. Force Majeure
Stationery Venue shall not be liable for failure or delay in performance due to events beyond reasonable control, including but not limited to:
- Natural disasters, pandemics, epidemics
- Government actions, war, terrorism
- Cyber-attacks, network failures, internet service interruptions
- Strikes, labor disputes
- Supplier disruptions or failures
Reasonable efforts will be made to notify customers and minimize impact.
11. Intellectual Property Disclaimer
- All content on this website, including text, images, graphics, logos, and design elements, is protected by applicable intellectual property laws.
- Unauthorized use, reproduction, or distribution is prohibited.
- Product images may be owned by manufacturers or brands and are used for display purposes.
- User-generated content (reviews, feedback) grants Stationery Venue a limited license for legitimate business use.
12. Grievance Redressal & Designated Officers
As required under Consumer Protection (E-Commerce) Rules, 2020:
Grievance Officer
Name: Kanika Rohatgi
Email: [Click to reveal email]
Purpose: For consumer complaints and grievance redressal as per Consumer Protection (E-Commerce) Rules, 2020
Acknowledgement: Within 48 hours (excluding weekends and public holidays)
Resolution: Within 30 days from receipt of complaint
Nodal Contact Person
Name: Hamza Ansari
Email: [Click to reveal email]
Purpose: For law enforcement coordination and regulatory compliance matters
13. Regulatory Compliance Statement
This Disclaimer Policy is issued in compliance with:
- Consumer Protection Act, 2019
- Consumer Protection (E-Commerce) Rules, 2020
- Information Technology Act, 2000
- Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
14. Governing Law & Jurisdiction
- This Disclaimer Policy shall be governed by the laws of India.
- Courts at Lucknow, Uttar Pradesh, shall have exclusive jurisdiction, subject to consumer rights to approach appropriate consumer forums under the Consumer Protection Act, 2019.
15. Policy Updates
This policy may be updated periodically to reflect changes in business practices, legal requirements, or operational needs. Continued use of the website constitutes acceptance of the revised policy.
16. Contact Information
For queries or concerns regarding this Disclaimer Policy:
General Legal Support: [Click to reveal email]
Grievance Officer: [Click to reveal email]
Nodal Officer: [Click to reveal email]
Website: www.stationeryvenue.com
Registered Office:
Warranty N Support Internet Private Limited
D-53, 1st Floor, Vibhuti Khand, Gomti Nagar
Lucknow, Uttar Pradesh - 226010, India
CIN: U72300UP2015PTC072255
